Privacy

Privacy Policy

Effective Date: January 2025

PT Kristamedia Pratama (“we”, “our”, or “us”) operates the website https://kristamedia.com and related mobile applications (collectively referred to as the “Service”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

1. Information We Collect
We may collect the following personal information from you when you interact with our website or mobile app:

  • Full Name
  • Email Address
  • Phone Number
We collect this information when you:
  • Contact us through forms on our website
  • Register or participate in our exhibitions or events
  • Communicate with us by email or other channels

2. How We Use Your Information
We use the collected information to:

  • Respond to your inquiries or requests
  • Process event registrations and provide related services
  • Send you information or updates about our exhibitions or services
  • Improve our customer service and communications

3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your data only when required by law or when necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Provide services with trusted third-party vendors who support our operations (under confidentiality agreements)

4. Data Security
We implement reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights
You have the right to:

  • Access and update your personal data
  • Request deletion of your information
  • Withdraw consent at any time
To exercise your rights, please contact us at info@kristamedia.com.

7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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